Terms of Service

These Terms of Service set out the agreement between you and Greenpathinsight LLC regarding use of our website and our professional advisory services. By accessing or using our website you accept and agree to be bound by these terms. When you engage Greenpathinsight for consulting, coaching, analytics integration, or other services we will also provide a scoped engagement letter or contract that details deliverables, fees, timelines, confidentiality, and any project-specific terms. Those engagement documents form part of the agreement between you and Greenpathinsight and control to the extent they conflict with the general provisions here. If you do not agree to these terms, do not use the site or engage our services. We reserve the right to modify these terms from time to time; we will post the revised terms on this page with an updated effective date. Continued use after changes indicates acceptance of the updated terms. Nothing in these terms limits any rights you may have under mandatory consumer protection laws that cannot be waived by contract.

Scope of services and engagement terms

Greenpathinsight provides professional services that include workshops, Decision Labs, executive coaching, analytics integration, scenario planning, and advisory engagements. Each engagement is scoped via a written proposal or engagement letter that defines the services, timeline, roles, responsibilities, and fees. Unless otherwise agreed in writing, our work is advisory and does not transfer decision-making authority to us. Clients retain ultimate responsibility for decisions and outcomes. Fees, payment schedules, and cancellation terms are specified in the engagement letter. For time-and-materials engagements we invoice periodically; for fixed-fee engagements we invoice per the agreed milestones. Unless specified otherwise, payments are due within 30 days of invoice. Late payments may incur interest at the lesser of 1.5% per month or the highest rate permitted by law. If an engagement requires collection of sensitive or regulated data, the engagement letter will include data handling and retention terms appropriate to the legal and ethical obligations of the client and the jurisdiction in which the work occurs.

Use of website and intellectual property

All content on this website, including text, images, logos, and downloadable materials, is owned by or licensed to Greenpathinsight unless otherwise indicated. You may view and download material for personal, informational, or internal business use only. Reproduction, modification, distribution, or commercial use of site content without prior written permission is prohibited. If you submit materials to us via the website or email, you warrant that you have the rights to provide those materials and grant Greenpathinsight a non-exclusive, royalty-free, worldwide license to use, copy, modify, and distribute the material for the purpose of providing services or responding to inquiries. Trademarks and logos appearing on the site are the property of their respective owners. If you believe any content infringes your intellectual property rights, contact us with sufficient information for us to investigate and take appropriate action.

Confidentiality and privacy

We treat client information with confidentiality and maintain reasonable safeguards to protect personal and business data. Engagement-specific confidentiality terms will typically be set out in the engagement letter. The Privacy Policy available on our website explains how we collect and process personal data and your rights. For certain advisory engagements clients may share sensitive information; in those cases we document handling requirements, restrict access, and apply appropriate technical controls. We are not responsible for the security of information transmitted over public networks; where highly sensitive data is exchanged we will agree to secure transfer protocols and may require redaction or anonymization. If either party is required by law to disclose confidential information, the disclosing party will provide notice and cooperate to limit disclosure to the extent permitted by law.

Disclaimers and limitation of liability

Our services provide guidance and tools to support leadership and decision-making. We do not guarantee specific business outcomes. To the fullest extent permitted by law, Greenpathinsight disclaims all warranties, express or implied, including merchantability and fitness for a particular purpose with respect to the site and services. In no event will Greenpathinsight, its affiliates, employees, or contractors be liable for indirect, incidental, consequential, special, or punitive damages arising from or related to the use of the site or services, even if advised of the possibility of such damages. Our aggregate liability for claims arising out of or related to an engagement will not exceed the fees paid to Greenpathinsight for the specific engagement that gave rise to the claim in the twelve months preceding the claim. This limitation applies regardless of the legal theory asserted. Nothing in this section limits liability that cannot be limited by law, such as liability for gross negligence or willful misconduct where jurisdictional law prohibits such limitation.

Indemnity and third-party services

You agree to indemnify and hold Greenpathinsight harmless from claims arising out of your misuse of the site, breach of these terms, or reliance on our advisory materials in a manner inconsistent with the engagement terms. We may recommend or use third-party tools or platforms as part of a project. Such third-party services are governed by separate terms and privacy practices. We do not assume responsibility for third-party services, and any warranties or service levels are those of the third-party provider. Prior to integrating with client systems, we will document dependencies and expected behaviors. Clients are responsible for ensuring third-party vendors meet their regulatory and security requirements when those vendors are used as part of a project.

Governing law, dispute resolution, and contact

These terms are governed by the laws of the State of New York without regard to its conflict of law provisions. For disputes arising out of or related to these terms or an engagement, the parties will first attempt to resolve the matter through good faith negotiation. If negotiation does not resolve the dispute within 45 days, either party may pursue relief in the state or federal courts located in New York County, New York. Where applicable, alternative dispute resolution such as mediation may be used by agreement. If you have questions about these Terms or need to contact us for legal or contract matters, use the contact details below. Our primary business address and general contact are listed in the footer and on the contact page.